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Credit-Savvy Agents Can Increase Their Value To Consumers

By now, most property and casualty insurance agents are aware that a majority of their customers (approximately three-fourths) actually benefit from underwriters using their credit behavior to set insurance policy rates.  However, when asked the reasons why, very few can articulate them.  A lack of knowledge and understanding, along with the voices of the remaining one-fourth of customers, has resulted in a growing number of complaints to state Department of Insurance (DOI) divisions over the past few years.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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