Many agency owners take great pride in generating low loss ratios year after year. These agencies are often small but very, very profitable. These agency owners are not happy with many carriers who have de-emphasized loss ratios. They cannot fathom why any carrier would not LOVE their good loss ratios. They do not understand that loss ratios that are too low are not in some companies’ best interests. How can too high of a profit margin be bad?
Big ‘I” members must be logged in to view all the content on this page.