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Honestly, What's Your RQ?

An RQ is a Relationship Quotient. It is a combination of client focus, interest in and concern for the client, courtesy, and energy. Clients begin to assess your RQ in a matter of seconds from the moment you approach them...whether face-to-face or phone. From the first moment, you send a message to clients of who you are and what they can expect from you.

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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