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When Insureds 'Pocket' the Money

The insured's hardwood floors suffered covered water damage. The adjuster determined the replacement cost to be $14,000 and cut the check. The insured paid $1,400 to have the floors sanded and buffed, then pocketed the rest. Now, two years later, there's been another water damage loss and the insured asks you, the agent, what to do....

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​127 South Peyton Street
Alexandria VA 22314
​phone: 800.221.7917
fax: 703.683.7556
email: info@iiaba.net

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