Michael Gay, MA, CPCU, ARM,
AAI, CRIS is the National Sales Manager – Coach & Insurance for Volvo
Financial Services, Inc., a part of the AB Volvo Group.
has been in the Property & Casualty insurance business since 1983, when he
began his insurance career by founding a risk management consulting firm. There
he conducted risk management and alternative insurance program studies for
local, state, quasi-governmental, and federal agencies; national and regional
trade associations; and privately-held commercial enterprises.
1985, Michael co-founded a managing general agency/underwriter specializing in
public entities, transit operations, commercial towing companies, automobile
dealerships, and specialty errors and omissions programs. When this company was
sold in 1990 to a national brokerage operation, Michael continued with this broker,
where he served as the Executive Vice President of Underwriting for Specialty
Programs. In 1992, Michael opened a personal lines retail agency for a local bank
and expanded the agency’s reach into an eleven-county area of North Carolina. In
1992, Michael also started a commercial insurance agency and operated that
agency until it was sold to a key employee in 2004. In 1998, Gay founded a
Program Manager, writing public entities on behalf of a large, national
insurer. This company was sold in 2003 to a national brokerage operation. Following
a two-year sabbatical, in 2005 Michael went to work for a regional
transportation managing general agent as its Director of Marketing. In 2008,
Michael went to work for Volvo Financial Services to run their national
insurance operation, Volvo Insurance Services, where he is currently employed
as the National Sales Manager of Coach & Insurance.
1991, Gay qualified with the North Department of Insurance to teach insurance
continuing education classes. Michael teaches continuing education classes, and
provides litigation support to attorneys as a property and casualty insurance
expert witness in the areas of complex insurance coverage issues, and insurance
agents’ duties and responsibilities.
has earned the professional insurance designations of Accredited Advisor in
Insurance (AAI), Associate in Risk Management (ARM), Certified Insurance
Consultant (CIC), Chartered Property & Casualty Underwriter (CPCU), and
Construction Risk & Insurance Specialist (CRIS). He holds a property and
casualty insurance license in 49 states. He graduated Summa Cum Laude from Liberty University with a B.S. Degree in
Interdisciplinary Studies, and Summa Cum
Laude from Liberty Theological Seminary with a Masters of Religion.
is a member of the Independent Insurance Agents of North Carolina and serves on
its Technical Services Committee; the Insurance Literary Institute; the North
Carolina Surplus Lines Association; and the Society of CPCU.
has authored more than 65 continuing education courses and instruction guides and
taught continuing education courses to 6,500+ insurance agents, adjusters, and paralegals.
is married and has two adult children. His current hobbies include reading
about the Civil War and Ancient History.