JoLynda Hayes, CLCS, CISR, AIS, AINS is currently a Learning and Development Consultant with Holmes Murphy & Associates' Property Casualty division. She began working in the insurance industry in 2004.
JoLynda is responsible for curriculum development and facilitation of insurance coverage education. She is also in charge of developing and facilitation training on best practices, policies, procedures, essential skills and systems. Additionally, JoLynda consults with all levels of management to perform needs analyses at employee, division, and enterprise levels to identify learning gaps and develop solutions.
JoLynda graduated Magna Cum Laude with a Business Administration/Management degree from Grand View University. In addition to her education, she has earned her Commercial Lines Coverage Specialist (CLCS), Certified Insurance Service Representative (CISR), Associate in Insurance Services (AIS), and Associate in General Insurance (AINS) designations.
Active in the insurance community, JoLynda is a member of the Society of Certified Insurance Services and served as an officer with Insurance Association of Greater Des Moines, Inc. (IAGDM). She works as a consultant with Prometric to write and review license exam questions. Also, JoLynda is a member of the Association for Talent Development.
When she's not at work, JoLynda enjoys spending time with her family, reading, watching movies, and crocheting.