7:45 a.m. - 5:00 p.m.
Headquarters Office 
Location: Ottawa Room, Lobby Level, 1st Floor, Amway Grand Plaza Hotel

7:45 a.m. - 5:00 p.m.
Registration Open
Location: Ottawa Room, Lobby Level, 1st Floor, Amway Grand Plaza Hotel

8:00 a.m. - 5:00 p.m.
Ed Convo - Education Directors Networking Lounge
Sponsored by Selective Insurance Company
Location: Lyon Room, Concourse Level, 2nd Floor, Amway Grand Plaza Hotel

8:30 a.m. - 10:30 a.m.
Ed Convo - Welcome Breakfast & Opening General Session with speaker Claudia St. John
Challenging Conversations - Tools For Improving Emotional Intelligence and Navigating Conflict
Wouldn't it be nice if every situation was free of conflict and disagreement? Unfortunately that is not always the case and employees in businesses can face difficult conversations from time to time and having the skills to prepare for and conduct challenging conversations can mean the difference between collaboration and conflict.  Attend this session to learn the science behind emotional intelligence (EQ), and develop skills to strengthen EQ and prepare for and conduct critical conversations safely and effectively. Join Claudia St. John, President of Affinity HR Group (Workplace Advisors) in a discussion of how to improve emotional intelligence and navigate the workplace challenges of today and tomorrow.  
Sponsored by InsurBanc
Location: Imperial Ballroom, Lobby Level, 1st Floor, Amway Grand Plaza Hotel

9:00 a.m. - 5:00 p.m.
Executive Committee Meeting
Continental Breakfast Served at 8:00am
Buffet Lunch Served at 12:00pm 
Location: Grandview A & B Room, Conference Level, 3rd Floor, Amway Grand Plaza Hotel

10:45 a.m. - 11:45 a.m.
Ed Convo - Education Events Excellence II
with Sara Bradshaw-Ray 
Location: Imperial Ballroom, Lobby Level, 1st Floor, Amway Grand Plaza Hotel

11:00 a.m. - 5:00 p.m.
PLC Meeting (by invitation, only)
Lunch Buffet Served at 12:00 p.m.
Location: Thornapple Room, Conference Level, 3rd Floor, Amway Grand Plaza Hotel

12:00 p.m. - 1:15 p.m.
Ed Convo - Networking Luncheon
Sponsored by IdealTraits
Location: Governor's Room, Concourse Level, 2nd Floor, Amway Grand Plaza Hotel

1:30 p.m. - 2:45 p.m.
Ed Convo Breakouts - PICK ONE:

Breakout 1: Hands-On Hybrid
with Brett Gerger
Location: Imperial Ballroom, Lobby Level, 1st Floor, Amway Grand Plaza Hotel

Breakout 2: Hands-On Design and Video Tips
Location: Haldane Room, Conference Level, 3rd Floor, Amway Grand Plaza Hotel

3:00 p.m. - 4:15 p.m.
Ed Convo Breakouts - PICK ONE:

Breakout 1: The Institutes
Location: Imperial Ballroom, Lobby Level, 1st Floor, Amway Grand Plaza Hotel

Breakout 2 - The National Alliance 
Location: Haldane Room, Conference Level, 3rd Floor, Amway Grand Plaza Hotel

4:30 p.m. - 5:30 p.m.
Ed Convo - User Group Session: New Level Partners
Location: Imperial Ballroom, Lobby Level, 1st Floor, Amway Grand Plaza Hotel

6:00 p.m. - 7:45 p.m.
Ed Convo - TICKETED EVENT - Founders Brewing Company
Sponsored by IRMI
Location: OFFSITE                 

6:00 p.m. - 8:30 p.m.
Executive Committee, Diversity Council, and Invest Board Reception & Dinner (by invitation, only)
 Reception - 6:00 p.m. - 6:30 p.m.
 Dinner - 6:30 p.m. - 8:30 p.m
Location: Gerald R. Ford Ballroom, Lobby Level,1st Floor, Amway Grand Plaza Hotel

6:30 p.m. - 8:30 p.m.
PLC Dinner (by invitation, only)
Location: OFFSITE
                Reserve Wine & Food
                Champagne Room & Lounge
                201 Monroe Ave NW, Suite 100
                Grand Rapids, MI 49503
                (616) 855-9463

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