Is Your Agency Mobile - Friendly?
Presented live Wednesday, August 16 2017
Mobile
is the gateway between you, your clients and prospective clients! This webinar, presented by Matt
Aaron from Insurance Agent Mobile Application shares the top 10
reasons mobile is vital to your agency's future. During this webinar you
will learn all you need to know about what's happening on the mobile
platform, and why your agency needs to harness it's utility now verses
later.
If your agency is ready to raise its game and embrace how
mobile is a key driver of growth, engagement, productivity and
retention, you don't want to miss this webinar!
Click here to view recording.
Got Video? Using Video to Drive Growth and Retention
Presented live Tuesday, May 16, 2017
This webinar, presented by Mike Demko, Founder of My Insurance Videos, and the Agents Council for Technology (ACT) , gives insights on how to creatively increase sales and retention within your agency through the use of videos! During the webinar you will learn:
- How videos can increase your sales
- The types of videos you should set up first
- The best way to share videos with customers
- Tips from agents using video
- A quick and easy solution for agents who don't have time to create their own videos
Contractual Agreements: Privacy and Data Breach
Presented live Tuesday, February 7, 2017
This webinar, presented by Judi Newman and Bill Larson, highlights important concepts discussed in a recent ACT whitepaper,
Insurance Company Agency Agreement Language that Could Drain Your Agency Assets, focused on guiding agencies through privacy, security and data breach as it relates to GLBA, FCRA, FACTA, HIPAA, and HITECH mandates. You will leave this webinar with a better understanding of contractual compliance as it pertains to state and federal laws, reducing your financial liability risks within your company contracts.
Improving Cyber Security in 4 Simple Steps
Presented live October 25, 2016
ACT is partnering with the Center for Internet Security (CIS) to offer a set of 'Cyber Hygiene' tools to help agencies count, configure, control and patch all software, hardware, and security-related aspects of agency business. Learn about these exciting security tools so that you have the necessary plans in place to protect your valuable agency hardware and data.
Small Commercial Rating – Advocacy for Consistency & Usability
Presented live October 18, 2016
The ACT Small Commercial Rating work group focuses on driving cross-industry consistency and ease of use for agents using their management systems to get customer quotes for small commercial lines. During this 30 minute work group spotlight presentation, work group Co-Chairs, Jim Armitage and Susan LaBarre, talk about the work group’s goals and delve into their creation of a recently-released “Carrier Bridging Best Practices” document. This is a strategic template to create consistent workflows and ultimately increase overall utilization of small commercial rating using management system ‘bridging’ functionality.
Click here to view the webinar recording.
eSignature – ACT's Commitment to Drive Adoption
Presented live August 18, 2016
In this 30 minute work group spotlight presentation, ACT eSignature work group co-chairs Joyce Sigler and Nick Khamarji discuss how implementing eSignatures into your work flow not only saves time and expenses, but delivers the exceptional service our customers expect. We'll also talk about how the work group is driving acceptance of eSignatures across the industry, and how they are creating education and consistent workflows for independent agents.
Click here to view the webinar recording.
"About ACT Webinar"
Presented live November 16, 2015
Do you want to learn about FREE technology resources and educational opportunities provided with your Big “I” membership? Do you want to connect with an industry-leading think tank that focuses on emerging trends and the customer experience? The Agents Council for Technology (ACT) provides all this and more! During this 30 minute interactive webinar you will learn more about what ACT has to offer you and your agency staff.
Click here to view the webinar recording.
The Customer Experience Journey
Presented live June 22, 2015
This webinar coveres background on the phases of customers' insurance-buying journey and which steps agents need to take in order to implement tech-related 'touchpoints' along the way, in order to meet their interaction expectations. Presenters are Judy DeLaRosa (Chubb Insurance), Claudia McClain (McClain Insurance Services), and Ron Berg (ACT).
Click here to view the webinar recording.
"Best Practices" Recommendations for Electronic Delivery of Insurance Policies to Agents & Insureds
Presented live January 14, 2014
This recorded webinar focuses on the "best practices" recommendations developed by the ACT Policy Delivery Work Group and is geared for both an insurance carrier and agency audience. The webinar covers electronic policy delivery by carriers to agencies and delivery of different types of policies by carriers and agencies to insureds. The Presenters are Susan LaBarre (Liberty Mutual Insurance), Cindy Hurless (Central Insurance) and independent agents Bonnie Two Bears, Angie Gross and Joyce Sigler.
Download additional materials for the above recorded webinars here.
