Communication, Collaboration and the Role of AI

Unique challenges and technological transformations are reshaping the insurance industry. How should agencies position themselves to benefit from these changes? Join host Joe Welu as he engages in a dynamic discussion with industry experts Chris Cline and Ilya Filipov from ACT Supporting Partner, Total Expert. The conversation focuses on the lack of proactive communication from agents and the delicate balance between over-communicating and avoiding notice of rising costs. It emphasizes the importance of education, engagement, and offering advice to customers, along with leveraging technology to provide valuable insights and better serve clients.

Applied Client Network - Coffee Talk with Chris Cline
Chris Cline joins Brian Langerman and the Applied Client Network to talk about the current state of AI and it's impact on our industry. Then, they pivot and conclude with a compelling conversation about culture and onboarding new employees with the best chance for success.

What's Next in Insurance Technology?
Chris Cline, Executive Director - ACT, and Torey Maerz, co-founder and CEO, ClientCircle talk about the latest in insurtech: trends to watch, tools to invest in and fads to avoid.

Strategize & Deploy: Tech-based Solutions for Today's Insurance Agents
Coterie Insurance hosted this LinkedIn Live event along with Vertafore and ACT - Agents Council for Technology. Becky Monfre, VP of Digital Distribution at Coterie; Sydney Roe, Director of Agency Marketing at Vertafore and ACT's Executive Director Chris Cline discuss technologies available to and being used by independent agencies to foster growth and efficiency.
Challenge What You Do!
What's the one experience your clients have with their insurance every year? Getting an invoice and paying! The payment experience is often overlooked as an important client interaction. Watch this conversation with Malcolm MacDonald from ACT Supporting member, Red Planet Software and ACT's Executive Director, Chris Cline and learn that challenging how you look at payments in your agency can set you apart.

Making Data-Driven Decisions
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Chris Cline, ACT's Executive Director and Cameron Nordholm, Head of Strategy for ACT Supporting Partner AgentSync get together to discuss how making decisions with data can elevate your way of doing business. You will learn how using data can drive intelligence and efficiency to make informed decisions, ensure accurate and continuous compliance management and secure market share with competitive intelligence.

The AI Revolution in Insurance
These days its impossible not to notice the impact artificial intelligence (AI) is making in our world. This roundtable webinar features top tech and AI experts in the insurance industry. Watch this webinar to gain valuable insights into the AI-driven future of insurance and learn how to leverage these advancements to propel your agency forward. 
Emerging Technology Trends Update - 2023 and Beyond
ACT and ACT Supporting Partner NetVU bring you this session as an update on Emerging Trends you may have heard at Accelerate 2023, powered by NetVU. This recap covers ideas the carriers, agents and tech firms in attendance helped ACT gather as insights into this topic. Chris Cline, ACT Executive Director and Joyce Sigler, NetVU Chairman of the Board give us a better understanding of how all of this will impact our industry three and more years in the future.
Catalyit & ACT Collaboration
Join host Joel Zwicker from Agency Revolution as he talks with Chris Cline and Steve Anderson as they share what Catalyits collaboration with the Agents Council for Technology (ACT) means for bringing enhanced value to insurance agents. Hear the latest on plans for leveraging technology in a united effort to solve independent agencies technology needs.
The Online Customer Lifecycle Revolution
Discover how to optimize your insurance agency's customer lifecycle and build stronger relationships with your clients. In this webinar "The Online Customer Lifecycle Revolution: How to Leverage Lifecycle Automation to Improve Sales, Retention, & Referrals" ACT's own Chris Cline and Aaron Kassover, founder of AgentMethods share how you can use automation to enhance The Online Customer Lifecycle and foster stronger relationships with clients at every stage.
MFA and Cybersecurity Townhall
Join panelists, Jim Rogers from The Hartford, Ryan Smith from Adar IT/Rigid Bits, Alvito Vaz from ID Federation and moderator Chris Cline from the Agents Council for Technology at IIABA for this informative session. These industry and cybersecurity experts discuss the current state of cyber risk and regulation, why companies are taking action, how that is impacting independent agencies, and how agencies can lean into the topic.
Demystifying APIs - ACT Tech Summit Session Wrap Up

Chris Cline and Peter McDonald from Wunderite are back together with a deep dive into the audience live-polling from the panel discussion at the October 2022 ACT Tech Summit. They explore questions ranging from what an API is, how they are being used, what industry readiness looks like, what is impacting pace of adoption, and what the future holds. 
Building the Perfect Tech Stack for Your Insurance Agency
Insurtech is constantly evolving. Sometimes advancements and upgrades in technology can transform an agency; other times, they can suck up time and resources. How does your agency know when and which technology to upgrade? Join Chris Cline, Executive Director at the Agents Council for Technology, and Joel Zwicker, The Insurance Evangelist at Agency Revolution to hear their perspectives.
Slow Down to Speed Up
Agents today face more options, challenges, and opportunities than ever before. It can be daunting! In this discussion, we explore thought-provoking ideas about why slowing down may be the best way to make effective decisions and, ultimately, speed up.
People, Process and Technology - An ACORD Connect 2022 Session
ACT's Executive Director Chris Cline talks with Matt Simon from CoverLink Insurance and Dale Steinke from Liberty Mutual/Safeco Insurance about how although technology is prevalent front and center in our industry, there also needs to be an equitable focus on the processes and perhaps most importantly the people to effectively implement and use those technologies. Use This Passcode with the Link Below: Connect2022 
Why You Need a Data Warehouse for Better Insurance Reporting
Enjoy the recording of a compelling webinar featuring speakers, Jamie Peers of ACT Supporting Member Synatic and Chris Cline, the executive director of the Agents Council for Technology, as they discuss the need and impacts of using a data warehouse for better insurance reporting and business growth.
The State of Insurance Agency Technology: Priorities and Challenges
View this webcast for a discussion with Chris Cline, the executive director of the Big Is Agents Council for Technology. The discussion will help insurance professionals feel empowered to select the right tech tools or adjust their current tech stack to exceed the expectations of todays insurance consumers. 
ACT/Agency Revolution - Why Attract and Delight Young Policyholders
Watch this webinar presented by Chris Cline, Executive Director of the Agents Council for Technology IIABA, and Joel Zwicker, Insurance Evangelist at Agency Revolution to understand the full value of creating a digital experience that is both convenient and authentic to attract and delight young policyholders.

ACT/EZLynx- Protecting Client PII
As an independent insurance agent, you are called on to obtain and protect your clients' data. But where does your responsibility lie as a custodian of this sensitive information?
Join in on this conversation with ACT and EZLynx as we explore this evolving challenge.