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ACT Webinars

2020 Fundamentally Changed Three Key Insurance Areas - Learn Why You Absolutely Must Address Them Now.png

ACT/Liberty Mutual & Safeco - How We're Working Today Has Increased Your Agency's Cyber Security Risk

Part III of our series on How 2020 Fundamentally Changed Insurance.

Hear from a panel of industry experts on ways to mitigate the increased cybersercurity risks brought on by the pandemic. 

Click HERE to register now!





ACT/SimplePin - Digital Solutions and the CX Lifecycle - Part I
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Join a panel of industry experts as they explore the "Discover" and "Evaluate" phases of the CX journey.  

Learn how easy-to-implement digital solutions can enhance the experience you provide to your customers and exceed their expectations!

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ACT/SimplePin - Digital Solutions and the CX Lifecycle - Part II

SimplePin Part II Graphic.pngIn Part II of our series,  the "Purchase"  and "Experience"  phases of the customer journey are explored. 


Learn how easy-to-implement digital solutions can enhance the experience you provide to your customers and exceed their expectations!

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ACT/HawkSoft - Whose Data is it Anyway? 

HawkSoft Thumbnail.pngData ownership is a trending topic of discussion, especially in the insurance industry. Thought-leadership representation from an agency, a carrier, and a technology provider explore this question from all three industry areas. 

Webinar Resources:  HawkSoft Data Ownership Whitepaper

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ACT/Liberty Mutual & Safeco - How the Pandemic Changed the Way We Work and Where

LM Thumbnail - Remote Work.png2020 forced every industry to quickly adapt, and ours is no exception. This webinar series discusses three distinct insurance areas affected and how to address them. 

In this second session of the series, agents discuss how they effectively and efficiently manage their teams remotely with the use of readily available technology.  

Use This Passcode with the Link Below: 0jR6t#9.

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ACT/IVANS - Less is More: Best Practices from Digital Agents

IVANS - Less is More - Digital Thumbnail.pngRemote working is here to stay so agents must adopt the tools necessary to function effectively. 

Hear directly from a panel of agents on how they're doing more with less by using digital technology and automation.

Webinar Resources:  IVANS Interactive Resource Hub

                               IVANS Blog Post - Less is More When Agents Go Digital

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 ACT/Liberty Mutual & Safeco - What 2020 Taught us About the Customer Experience

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2020 forced every industry to quickly adapt, and ours is no exception. This webinar series discusses three distinct insurance areas affected and how to address them. 

In this first session, industry professionals and agent panelists focus on why it's more important than ever to exceed customer expectations and how you can do that.  

Use This Passcode with the Link Below: @X8^bYt6 

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ACT/IVANS - Less is More: An Agents Guide to Technology

IVANS - Less is More Thumbnail.pngMany agents are assessing how they can do more with less. Less office space, less transactions, less paper.

Agents and insurers share how using digital technology and automation has dramatically changed their operations and relationships with each other and clients for the better.

Webinar Resources IVANS Interactive Resource Hub                                                                                                                                                                  IVANS Blog Post - Less is More When Agents Go Digital

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ACT/Agentero Webinar - The Power of Your Customer's Data

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Join Ron Berg, ACT's Executive Director, and ACT member Ido Deutsch from Agentero as they examine how to use your agency's data to understand your customer's needs while increasing retention and customer satisfaction. 

Webinar Resources: ACT__Agentero - The Power of Your Customers Data-2021Feb10 - FINAL.pdf

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"A Year In Tech" - Series presented by Big "I" Agent Development*

Beth-Ziesenis-looking-up-print-square.jpg.crdownloadBeth Z. "Your Nerdy Best Friend" delivers six technology-based presentations that provide valuable information, insight, and resources right at your fingertips. 

  * Big 'I' member log-in required     

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Remote Workforce Series:

Remote Work.pngSession 1: Remote Workforce - Q&A With the Experts

True experts Dr. Sharon Emek and Rick Morgan from Work At Home Vintage Experts (WAHVE) share their years of expertise by hosting a special 'Q&A' session, answering key questions on remote work best practices. 

 Session Resources: ACT Remote Work Best Practices

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Session 2: Remote Workforce - Implementing a Healthy, Secure Environment

Bill Larson and Judi Newman of NetGen Consulting help agency leadership & staff understand and address cybersecurity areas most at risk while working from multiple locations.


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