Welcome to ACT

Agents Council for Technology


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What's New?


Now Available On-Demand :::
Is Your Agency Mobile-Friendly?
Learn the top 10 reasons mobile is vital to your agency's future.

Presented Live Wednesday, August 16, 2017  click-heregreen-button.png
Also available on-demand
  • Using Video to Drive Growth & Retention
  • Contractual Agreements: Privacy and Data Breach
  • The Center for Internet Security and ACT Present “Cyber Hygiene”
  • To access these live recordings and more, click here.


CNoR.jpg    ACT 'Risk Advisories' - 08/01/17

The Changing Nature of Risk work group focuses on reviewing the topics that will impact risk – P2P, the Sharing Economy, Drones, Machine Learning, Blockchain, and others – and determining responses needed by our industry.  

This group group has begun creating ‘Risk Advisories’; short, focused advisories on each topic - defining the trend, importance, implications, economic impacts, recommended actions, and resources for more information.  These Advisories are intended to drive strategic discussions among all industry leaders, resulting in accelerated distribution channel movement forward. 

The 'Risk Advisories' are located on the 'Changing Nature of Risk' web page - Check out our latest Advisory on the Internet of Things!


    ACT 'Small Commercial Rating 'Carrier Best Practices' Recommendations -


Using input from ACT’s Small Commercial Rating work group, as well as input from identified ‘best practice’ carriers, ACT has compiled this Best Practices Recommendations document for bridging Small Commercial information to carriers for quoting. The goal for this document to assist with increased Bridging adoption among agents in using carrier portals and ultimately help carriers become the ‘carrier of choice’ of their agents.  


ACT 2015 Hard Trends.jpgFeb, 2016
The SFI Work Group have completed an exhaustive update and enhancement of the major 'Hard' trends - those that will impact the way we do business and serve our customers.

The Hard Trends document also extends into a "Must Do" list which will drive key actions needed by ACT work groups such as Customer Experience, Security Issues, and Mobile, as well as other industry programs such as the IIABA Diversity Task Force.  
   Click the graphic above or HERE to access the report.

ACT Security Issues Pocket Guide & Summary Guides -                                (updated 12/11/16) 

How do you best protect your agency from cyber threats and prepare your agency to recover should disaster strike? The ACT Security Issues Work Group  has collected the following resources to help you protect your agency against tomorrow's threats.  Understand risks, discover solutions and check out the wealth of resources available.

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ACT Customer Experience Work Group Recommendations 

         (updated 07/06/17) 

The Customer Experience Work Group was formed to help agents understand various technology-related touch points insurance consumers experience across the “phases” of their insurance journey – Discover, Evaluate, Purchase, Experience, Renew/Leave and Advocacy Choice. The group worked to identify all potential touch points within each phase, and create recommendations for agent use.