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Welcome to ACT

Agents Council for Technology

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An IIABA program, ACT's mission is to bring all independent agent & broker distribution stakeholders together to advance the use of the most effective agency workflow technologies which enhance productivity, sales & marketing, service, and security. IA agents & brokers, carriers, vendors, user groups, associations, and consultants all participate on ACT work groups and in our two in-person ACT Meetings.​​
 

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What's New with ACT?

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Join us for the fall ACT Meeting in Nashville! 

Gain insights on the industry’s current and future direction while networking with insurance thought leaders! Click here for more information and to register. 


cybersecuritywebinar.JPG Now Featuring: New Webinar on Cybersecurity

Tune in to this 30-minute webinar that detailing critical cybersecurity issues that are facing every independent agent. This webinar will give you a clear understanding of the risks of non-compliance and a concise overview of all applicable security regulations. 


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New 'Risk Advisory':  Virtual/ Augmented/ Mixed Reality

This quickly evolving trend is in its infancy but has the potential to revolutionize the way insurance carriers and agents interact with their clients.  Use our brief advisory to drive strategic discussions to help move our industry forward!
(updated 02/02/18)



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The Customer Experience Work Group Recommendations 

The Customer Experience Work Group was formed to help agents understand various technology-related touch points insurance consumers experience across the “phases” of their insurance journey. The group worked to identify all potential touch points within each phase, and create recommendations for agent use.
(updated 06/21/18)


ACT 2015 Hard Trends.jpg The SFI Work Group has completed an exhaustive update of the major 'Hard' trends - those that will impact the way we do business and serve our customers. The report also extends into a "Must Do" list which will drive key actions needed by ACT work groups as well as other industry programs.
(Released 2/2016)

 
 
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ACT Resources




On-Demand Webinars Available Now

  • Is Your Agency Mobile Friendly?
  • Using Video to Drive Growth & Retention
  • Contractual Agreements: Privacy and Data Breach
  • The Center for Internet Security and ACT Present “Cyber Hygiene”


click-heregreen-button.pngAccess these live webinars and more!



ACT-secure.PNG Security Issues Pocket Guide


The ACT Security Issues Work Group has collected resources to help you protect your agency against tomorrow's threats.  Understand risks, discover solutions and check out the wealth of resources available. 
(updated 11/10/17) 

ACT Small Commercial Rating Carrier Best Practice Recommendations

Using input from ACT’s Small Commercial Rating work group, as well as input from identified ‘best practice’ carriers, ACT has compiled this Best Practices Recommendations document for bridging Small Commercial information to carriers for quoting. The goal of this document is to assist with increased Bridging adoption among agents in using carrier portals and ultimately help carriers become the ‘carrier of choice’ of their agents.  
(released 8/20/16)


 


  For additional info, contact: Ron.Berg@iiaba.net.
 
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