Risk Management

Sample Agency Procedures Manual

The Sample Agency Procedures Manual is a template designed for both personal and commercial lines workflow. It is critical that if you decide to implement this manual, you must customize…

30 Years in 30 Minutes

What E&O lessons has a Senior Underwriter learned during 30 years in the industry?

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How Your Agency’s Online Presence Puts Your Business at Risk

The Big “I” Professional Liability Risk Management team recently hosted Big “I” members for an exclusive, complimentary webinar series, “Your Website Says WHAT? How Your Agency’s Online Presence Puts Your Business at Risk.”

Workplace Bullying in the Insurance Industry

According to a 2021 survey from the Workplace Bullying Institute, about 30% of people experience bullying at work, and another 19% witness it. That means half of the workforce is…

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Debating Ambiguities in Insurance Contracts

Every insurance practitioner knows what happens when there is an ambiguity in policy language, the insured is supposed to win. But what makes a provision ambiguous? Is an ambiguity created…

The contract on the yellow table, notebook, glasses and pen.

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