Agency Strategies to Send & Receive Personal Data Securely
By Jeff Yates, ACT Executive Director The Internet and mobility revolutions have enabled agents and their clients to live in an electronic world where the parties can work and communicate…
Technology
Protecting Agency Customer Information from Identity Theft
by Bill Murray, CISSP IT Risk, Security & Compliance Manager Westfield Group Highlights of Report The federal Gramm-Leach-Bliley Act requires independent agencies and brokers to proactively implement administrative, technical, and…
Information Security Concerns in Hotels and Hotspots
More and more of us are using our computers while we are on trips and are making use of the ever increasing number of wireless hotspots that are popping up…
Agency E&O Considerations When Using Social Media
by Sabrena Sally, CPCU Not a day goes by without my email containing an invitation to join a social networking site. Whether used for business contacts, maintaining contact with friends…
Don’t Get Caught in the Web!
by Sabrena Sally, CPCU Over 40% of agencies insured through the IIABA-Swiss Re E&O program now have their own website, having grown from 19% in 2006. Having a good website,…
Insurance Agents Fined for Not Having Written Security Plans
by Jeff Yates, ACT Executive Director Recent headlines have underscored the importance of agents having written security plans to protect the privacy of their clients’ personal information. Not only could…
Specific Carrier TLS Email Encryption Information
The matrix below lists insurance carriers that have reported to ACT that they support TLS email encryption for their agencies provided the agency has also enabled TLS on their mail…
E-mail Encryption via TLS FAQ’s
Q1 What is TLS? TLS (Transport Layer Security) is an encryption process that functions similar to SSL (i.e. https://) which is used by Internet sites to encrypt and protect transmissions…
Sample Agency Website Disclaimers
Agents should consult with their local counsel to customize these sample disclaimers so that they fit their websites and social media sites, are positioned at the appropriate places on the…
The Business Case for Improved Password Workflows within the Real-Time Environment
Executive Summary The current disparity of carrier handling of passwords within the real-time environment is reducing the benefits of real-time workflows and is discouraging some agency employees from using Real…
