Agent’s Resource Guide to Chatbots
An Agent’s Resource Guide to Chatbots Updated January 2021This guide walks your agency through the important advantages of having a chatbot and how it can lead your agency to greater…
Resources
Agency-Customer Texting Agreement
In recent years, text messaging has moved quickly into the professional setting, providingindependent agents with a quick and simple way to communicate with clients. The expansion oftext messages to and…
Great American Insurance Company – April 2020
Key Concerns
ACT Remote Work Agreement
In conjunction with our ACT “Remote Work Best Practices” document, ACT offers this downloadable ‘Remote Work Agreement’. This is intended to be enacted between agency leadership and employees working remotely…
MetLife Auto and Home – February 2020
Key Concerns
Grange Insurance – February 2020
Key Concerns
ADA & Accessibility: What You Need to Know
What’s the risk of not being compliant? In addition to not being able to serve clients, there are numerous legal risks for not being compliant. Solutions: Take…
Privacy Provisions of the Gramm-Leach-Bliley Act & Their Impact on Independent Agents
In 2016, Big I General Counsel did an in-depth review of the GLB Act and provided significant insights on the data security, carrier contract, and overall information security implications of…
Your Website Should Be ADA-Compliant
What Is Website Accessibility? Today’s Web Accessibility Requirements: The Americans with Disabilities Act of 1992 (ADA)W3C (The World Wide Web Consortium) The U.S. Department of Health & Human Services The…
West Bend Mutual Insurance – December 2019
Key Concerns