Agency Operations

Understanding the Types of Insurance

Regardless of what type of insurance you want to sell, it’s important to know the steps involved. Lean on the Big “I” to find out what type of insurance agent…

How to Become an Insurance Broker

Are you ready to take your passion of connecting the public to the right coverage to the next level and become an insurance broker? Here’s how to become an insurance broker,…

Buying an Insurance Agency

Perhaps you’ve been hoping to run your own insurance agency, but you’d prefer not to have to start one from scratch. Fortunately, there’s an option: Buying an insurance agency. 

Selling an Insurance Agency

Selling an insurance agency doesn’t have to be difficult, especially if you’re selling to a current employee or a family member. 

Can Our Agency Cancel or Non-Renew a Client?

In recent months, this has become a hot topic: Can our agency cancel or non-renew a nightmare client?

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ACT ‘Agency Cybersecurity Policy’ Template

The ACT Security Issues work group, in conjunction with IIABA created this sample cybersecurity policy to help agencies easily comply with the requirement to have a cybersecurity policy in place.…

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Five Areas the Best Practices Program Can Help Any Agency

Virtually every industry has a model for comparing results to other businesses in the same field. For the independent agency system, that model is the Big “I” Best Practices program.

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Insurance in Your Wildest Imagination

What does the future of insurance hold for we mere mortals? Your guess is as good as mine, but we need to imagine it. Technology and the world in general…

An Excellent Strategy: Hire Incompetent Producers

Insurance agency consultant Chris Burand sheds light on the fallacious opinion held by some agency owners and even some agency consultants that a bad producer is better than no producer…

Insurance CE and “Micro Learning”

According to research the average person has a total of 24 minutes a week to dedicate to learning. Our current insurance education system doesn’t cater to this reality. The industry…

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