Prospecting: Getting Through Voice Mail

Reaching a prospect is no easy feat. One salesperson experienced a voice mail obstacle that was more daunting for him than most. Here is the voice mail message: “If you…

Holiday Rapport

As the year wraps up and you focus on closing business and reaching your goals, pause for a moment and make a list of clients to call with a holiday…

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Rethink How You Open

Most salespeople take how they open a sales call for granted — many hardly think about it at all. The opening is a place to differentiate yourself and get your…

RFP Responses That Win

Many larger businesses and governmental entities shop their insurance via an RFP (Request For Proposal). The most common proposal mistakes are being generic, not well organized, not adhering to the…

Honestly, What’s Your RQ?

An RQ is a Relationship Quotient. It is a combination of client focus, interest in and concern for the client, courtesy, and energy. Clients begin to assess your RQ in…

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Creating Powerful Sales Letters

Although e-mails have taken a front seat in business communications, the business letter remains an important communication medium for salespeople for more formal or complex situations. Also, since the business…

Opening the First Meeting with a Prospect

Your very first face-to-face meeting with a prospect is critical. Being able to execute the elements of an exceptional opening takes preparation. It is worth the effort because it sets…

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Ask for Feedback

With the new year comes a new page. Before you begin to fill the page, get a sense of what your clients and colleagues see as your strengths and your…

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Negotiating the Final Trade

At the end of a negotiation, you may be tempted to make an unwarranted and costly concession. Before you agree to the final concession, make sure you fully understand its…

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Final Presentations, The Finish Line

After days or weeks of preparation, after a strong presentation, don’t drop the ball as you near the finish line.  How you follow up after your sales presentation will help…