Meet the New ACT Executive Director: 10 Questions with Kasey Connors
Q: Welcome to ACT, Kasey! Can you give us a quick snapshot of your journey here? A: Absolutely! I’ve been with the Big “I” for the past eight years, working…
ACT News
Save The Date – ACT Session at Ivans Connect 2025
The Agents Council for Technology (ACT) is excited to return to Ivans Connect 2025 with an interactive one-hour session you won’t want to miss. Mark your calendars for October 6 at the Aria Resort in…
Explore the Latest “Letter to the Industry”: People and Culture
In this newest addition to our “Letters to the Industry” series, ACT shares insights from a collaborative session held at a past Ivans Connect event, where agents, carriers, and technology…
Commercial Confidence: Tech-Powered Growth for Small Agencies
The commercial insurance market is booming, but many small agencies have hesitated to dive in—until now. With steady premium growth and new technologies breaking down traditional barriers, smaller agencies are…
Big ‘I’ Names Kasey Connors as New ACT Executive Director
Kasey Connors brings industry leadership, marketing and technology expertise to the Big “I” Agents Council for Technology program.
How to Provide Value Throughout the Customer Lifecycle
With producers offering more options, but consumers paying more for those options, the value equation has changed. What happens between binding and renewal matters more than ever.
ACT Releases Updated Disaster Planning Guide
The Big “I” Agents Council for Technology (ACT) recently updated its disaster planning guide. The guide emphasizes the importance of a well-crafted plan to ensure business continuity and effective client service.…
Tech-Driven Customer Experience
Technology is transforming customer service, and the insurance industry is no exception. In 2025 and beyond, customers expect personalized, convenient, and proactive service. This means success for those insurance agencies…
Turning Cybersecurity Awareness into Action in 2025
As we step into the new year, the importance of cybersecurity remains paramount, especially for independent insurance agencies that handle sensitive client information. While awareness is the first step towards…
Enhance Your Agency’s Efficiency!
Join Colby Tunick, CEO of ReFocus AI, and Chris Cline, Executive Director at ACT, as they explore the latest renewal trends and discuss practical ways technology can streamline core processes…
