Article

Agent’s Resource Guide to Chatbots

An Agent’s Resource Guide to Chatbots Updated January 2021This guide walks your agency through the important advantages of having a chatbot and how it can lead your agency to greater…

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ISO’s New MicroBOP: Get Ready to Rumble in the Micro-Business Market

The economic disruption caused by COVID-19 has left millions of people unemployed—at what many say is the highest rate since the Great Depression. In considering the future, those who’ve lost…

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Agency-Customer Texting Agreement

In recent years, text messaging has moved quickly into the professional setting, providingindependent agents with a quick and simple way to communicate with clients. The expansion oftext messages to and…

Why “Pandemic” is NOT Excluded in the Business Income Policy

There doesn’t need to be a “pandemic” exclusion in the business income policy. The absence of the word or an exclusion containing the word does not change the facts of…

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Forgive Them, They Know Not What They Do

Politicians want votes, lawyers want a percentage and business owners simply want their business to survive and thrive. These facts collided near the end of March 2020 when states began…

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Agent Development Facebook Live

Join us Thursdays throughout 2021 as we discuss agent development programs that can help your agency. Each Facebook live session offers a unique opportunity to listen and engage.

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COVID-19: Extended Business Income Coverage

Even though COVID risks have lessened, this article is still a great primer on extended cusiness income coverage. Following a business-closing loss, insureds suffer two income loss periods. Obviously, income…

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How Business Income Responds to COVID-19 in Under 975 Words

Before any insurance policy responds to a claim, the loss must first meet all the requirements of the insuring agreement. The insuring agreement is the broadest the coverage will ever…

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