VU Consumer Articles
Below is a listing of Virtual University articles that have been rewritten from a consumer perspective. These articles are provided in Microsoft Word format, except where noted, and were developed so that IIABA members could use them in their communications (newsletters, flyers, web site, etc.) with their clients or in local media publications. You are free to personalize these articles for your agency, including adding your byline, but be wary about changing the technical content. Also keep in mind that policy coverages change and your carriers’ forms may not track with the ISO forms which are the basis for these articles.









