Agency-Carrier Connections – Unpacked

Hear what agencies really mean by “superior carrier service”

Sept 17, 2026 | 2:00 P.M. ET

This is data that every carrier should see: New Ivans survey data from 700+ independent agents reveals what “superior carrier experience” actually means in practice: simple quoting and fast quote-to-bind, not just commission. The results quantify a real connectivity gap between what agents need and what carriers deliver.

Join us as we unpack the findings live and translate them into what carriers should act on: what’s matching agents’ day-to-day experience, where the data might surprise you, and what it takes to earn the “superior experience” label agents are asking for.