Agency Operations Archives - IndependentAgent.com

Learn
Learn
In This Section
Build your expertise with online education and research tools designed for independent agents. With over 18,000 pages of industry insights, best practices, and reference materials, you’ll have access to information that helps you navigate complex insurance topics with confidence.
Explore Content
Sort by topic, type or program.
Webinars
Watch live and on-demand webinars.
Ask an Expert
Can't find what you are looking for, join a community or submit a question.
Topics
How to Get An Insurance License
Continuing Education
Back to Basics
Mentorship
E&O Guardian Risk Management
Personal Lines
Commercial Lines
Independent Agent Magazine
Agency Management
Agency Management
Hiring & Recruitment
Find, assess and onboard employees.
Legal & Compliance
Agent carrier agreement reviews, regulation and legal advocacy.
Retirement
MEP program for agency staff.
Grow with Best Practices
Understand, benchmark, grow and scale.
Sales & Marketing
Amplify your value as a trusted independent insurance agent.
Technology
Work smarter, serve better and stay competitive.
How to Start an Agency
Family, scratch or captive to independent, here's where you start.
Diversity & Inclusion
Create a meaningful agency culture.
More Topics
ACORD Forms
Agency Financing
Artificial Intelligence
Best Practices
Buying an Agency
Career Days
Certificates of Insurance
Checklists
Compensation
Customer Service
Cyber Security
Disaster Preparedness
Employee Benefits
E&O Loss Control
E&O Guardian
Perpetuation & Succession
Procedures
Producer Contracts
Professional Liability
Selling an Agency
Insurance
Insurance
For YOUR AGENCY
Big "I" Professional Liability
Professional Liability
E&O Guardian
Risk Management
Cyber
Employee Benefits
Know your Coverage Options.
Request an E&O quote
For YOUR CLIENTS
Alliance blue login
Join Blue
Market access for Big "I" members.
Join Alliance Gold
Aggregation opportunity.
Blue Log In
FEATURED MARKET ACCESS PRODUCTS:
Affluent
RLI Personal Umbrella
Bonds
Crump Life
Cyber
Selective Flood
Get Involved
Get Involved
More than a resource —the Big "I" is a community for independent agents with national and state-level events and volunteer opportunities.
We are the voice for independent agents, and our goal is to help you build meaningful relationships, grow your network and protect the independent agency system.
Explore
Government Affairs
Understand the issues and advocate for your industry.
InsurPac
Donate today.
Young Agents
Find ways to connect with emerging leaders.
Become a Company Partner
Support the Big "I."
Events
Check out upcoming events.
Upcoming Events
Fall Leadership Conference
Young Agents Leadership Institute
Women in Insurance
Big "I" Winter Meeting
Big "I" Legislative Conference
Technology Events
Relief Fund
Help when independent agents need it most.
Volunteer
Career Day Events
Mentorship
Give Movement
Invest Insurance Education
Join an ACT Technology Work Group
Become a Big "I" Member
News
News
News, Updates & more
Find news, trends, and analysis for independent agents.
All the latest
Agency Nation
Stories from agents on your favorite streaming platforms.
Manage Subscriptions
Subscribe to newsletters.
Recent Media
View recent Big "I" media mentions..
Research
Discover the Agency Universe Study and Market Share Reports.
Press Releases
National releases.
Newsletters
Read our weekly and monthly newsletters.
Independent Agent Magazine
Human Touch: How Low-Tech Interactions Lead to High-Impact Payoffs
August 1, 2026
August HIghlights
Articles in this issue.
The Rise of the Farmer’s Side Business and the Coverage Gaps It Creates
August 1, 2026
Bridging the Insurance Knowledge
Gap Through Mentorship
August 1, 2026
What the Heroics Tax Is Costing Your Agency
July 29, 2026
Declaration of Independents: Doris Zampella
August 1, 2026

Big ‘I’ and Reagan Consulting Release 2026 Best Practices Study Update  

August 12, 2026

Best Practice agencies maintain high profitability as property & casualty market softens.