ACT

Turning Cybersecurity Awareness into Action in 2025

As we step into the new year, the importance of cybersecurity remains paramount, especially for independent insurance agencies that handle sensitive client information. While awareness is the first step towards…

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Enhance Your Agency’s Efficiency!

Join Colby Tunick, CEO of ReFocus AI, and Chris Cline, Executive Director at ACT, as they explore the latest renewal trends and discuss practical ways technology can streamline core processes…

Predictive analytics, data visualization, business forecasting concept. Data analytics for continuous improvement and business development. Predictions about future outcomes and performance.

People/Culture: Letters to the Industry

People are the heart of technology adoption and making it work at agencies.

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ACT Launches New Strategic Focus

The Big “I” Agents Council for Technology (ACT) celebrated its 25th anniversary this year. The program has always focused on helping independent agents understand and utilize technology—and moving into 2025…

Creating a Culture of Cybersecurity

As part of their Cybersecurity Awareness Month 2024 celebrations, Rhodian Group, a supporting partner of the Big “I” Agents Council for Technology (ACT), created Cyber Lunch Chats, a five-part video…

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Empowering Independent Agents: Data-Driven Decisions

AM Best TV interviewed Chris Cline, ACT’s Executive Director at ITC Vegas.  Chris explains ways agencies are leveraging data for decision-making, from evaluating profitability in business lines to talent management and compensation.…

Predictive analytics, data visualization, business forecasting concept. Data analytics for continuous improvement and business development. Predictions about future outcomes and performance.

Promoting Change

Change. The reasons for change. How change is communicated, led, and measured.  Ultimately, how did we know if we focused on the right changes for the right reasons? After all,…

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7 Ways Client Experience is Powering Insurance Agencies’ Growth

In the increasingly competitive landscape of insurance, providing outstanding client experiences has become a pivotal strategy for agencies striving for growth. Gone are the days when clients selected policies solely…

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