Even before going into our COVID world, customers were expecting ‘instant’ service – Via texting & electronic document delivery. Result: Customers have agents’ cell phone numbers, and they are texting…
An Agent’s Resource Guide to Chatbots Updated January 2021This guide walks your agency through the important advantages of having a chatbot and how it can lead your agency to greater…
In recent years, text messaging has moved quickly into the professional setting, providingindependent agents with a quick and simple way to communicate with clients. The expansion oftext messages to and…
In 2016, Big I General Counsel did an in-depth review of the GLB Act and provided significant insights on the data security, carrier contract, and overall information security implications of…
What Is Website Accessibility? Today’s Web Accessibility Requirements: The Americans with Disabilities Act of 1992 (ADA)W3C (The World Wide Web Consortium) The U.S. Department of Health & Human Services The…
Life & Health Insurance Impacts For both Life and Health sectors, IoT and wearable biosensors offer the potential to provide more information offer better insights, improved efficacy and preferable outcomes…
Commercial Insurance Impacts: The impacts of IoT on commercial insurance can be as varied as the many types of businesses that purchase commercial insurance. All businesses, including insurance carriers…
Personal Insurance Impacts: The impacts of IoT on personal insurance are starting to and will continue to affect how independent agents will process insurance, how consumers will purchase as well…
The Internet of Things (IoT) is broad in scope and pervasive in its nature. It isn’t one technology, but a combination of technologies that provide information, access and solve problems.…
Background If you have been around long enough you may recall the call for the industry to be “Paper-Free in ‘83”. It is now 35 (!!) years later, and the…
