Resources

Digital/Paper-Free in 2023?

Background If you have been around long enough you may recall the call for the industry to be “Paper-Free in ‘83”. It is now 35 (!!) years later, and the…

New Big “I”/ACT Website Privacy Policy Template

Privacy is a hot-button issue of late. Coming on the heels of several major data breaches and data use scandals, state, federal and international legislators along with regulators are paying…

Agency Resource – Downloadable ‘Agency-Customer eDelivery Agreement’ Template

ACT has worked with the Big ‘I’ national general counsel to create an ‘Electronic Delivery Consent Form’ template agencies can download and use. This was initially developed to cover when…

Online correspondence concept. Top view of young lady pressing READ button on cellphone with incoming email, orange background. Unrecognizable woman getting electronic letter

IIABA/ACT ‘Agency Website Privacy Policy’

Did you know that Gramm-Leach-Bliley NY DFS and NAIC regulations require small businesses (i.e., agencies) to have a Privacy Policy listed on your agency website? The Big ‘I’ and ACT…

Property investment, home loan, reverse mortgage, Business and financial, Saving money concept. Plant growth on stack of coins with a small house model on wood table.

Antivirus and Anti-Malware Software for Agencies

Every small business owner should prioritize using effective software to prevent virus infection. Whenever someone begins their search for online security, they ultimately discover there are two major types of…

Agency Security Education & Training

All the firewalls, operating system patches, and defenses are for naught if your agency staff is not properly trained on security protocol – One errant click or opening a file…

E-learning. Concept of education. Internet labrary. Book and Laptop. 3d

Artificial Reality/Augmented Reality/Mixed Reality

Industry Maturity Index: ‘Now’, and ‘Short-term’(1-2 years) Why this is important? This is a quickly evolving trend that is in its infancy but has the potential to revolutionize the way…

Running man wearing virtual reality goggles and stairs. Mixed media

Mass Customization

Industry Maturity Index: ‘Now’, and ‘Short-term’(1-2 years) Why this is important The idea or concept of mass customization is not new. However, with advances in technologies in areas such as…

Customer relationship management concept. wooden block with target icon linked with human for customer focus group. Data exchanges development and customer service.

Autonomous/Crash-Avoidance Vehicles

Industry Maturity Index: ‘Now’, and ‘Short-term’(1-2 years) Why this is important: The ACT Changing Nature of Risk workgroup feels that Autonomous Vehicles overall – including the early-phase subset of Collision…

Car crash dangerous accident on the road. SUV car crashing beside another one on the road.

Virtualization

Industry Maturity Index: ‘Now’,‘Short-term’(1-2 years), and ‘Long-term’ (3-7 years or more) Why this is important: Virtualization (Automation) will impact theinsurance industry by allowing agencies, carriers, and clients in otherindustries to…

Running man wearing virtual reality goggles and stairs. Mixed media