Article

Holding a Client Hostage

Can an insurance carrier and its agent hold a client hostage? Short of any statutory prohibition, the answer appears to be yes. Without a law to the contrary, the contractual…

Concept of data protection with icons on wooden cubes

ISO’s Professional Liability Forms

Effective June 1, 2017, Insurance Services Office (ISO) introduced the new Miscellaneous Professional Liability Policy (MI 00 01) along with a multitude of endorsements. This is the first in a…

Graph Growth Development Improvement Profit Success Concept

Uh-Oh, I Damaged a Rental Car

“Should I buy the damage waiver?” A question you probably receive from your clients on a regular basis. What do you tell them? Is it worth the money?

The Pimping Economy

Ownership, or rather the desire to own, is changing. More and more people see less and less the need to own something they don’t use on a regular basis. As…

Snowmobile. Snowmobile races in snow. Concept winter sports, racers.

The Pimping Economy

Ownership, or rather the desire to own, is changing. More and more people see less and less the need to own something they don’t use on a regular basis. As…

Coins in sack and plant glowing in savings money, Passive income, Pension and retirement concept. Investment in business development for growth and success, dividend payment to investors.

Deleting a Car and Cancelling a Homeowners’ Policy

The client calls and tells you they have sold or traded in their car. Do you delete coverage that day? Be careful. What about if the insureds have sold their…

White car on colored background. Model white retro toy car on orange background. Miniature car with copyspace.

Growing Your Agency by Adding New Clients

How do you get new clients? If you are like most independent agents, most of your clients come to you by word-of-mouth from other clients. These clients are invaluable because…

Human resource management and recruitment business concept. Hand holding wood cube with icon check mark on background

Business Income Policy Has Two “Loss Periods”

Business Income is the most important property coverage. The problem is, some agents only do half the job when protecting the insured’s income loss exposure. There are two loss periods…

Cropped shot of a group of architects in the boardroomhttp://195.154.178.81/DATA/i_collage/pi/shoots/806296.jpg

Filters

  1. Article (1832)
  2. Checklist (1)

  1. VU Resources (1797)
  2. Resources (35)

  1. Virtual University (1738)
  2. ACT (35)
  3. E&O Guardian (54)
  4. Best Practices (1)
  5. Big "I" Hires (1)
  6. Ask an Expert (4)

  1. Agency Management (1)
    1. Agency Operations (668)
    2. E&O Audit (1)
  2. Customer Service (528)
  3. Marketing (257)
  4. Technology (1)
    1. Artificial Intelligence (1)
  5. Sales (79)
  6. Procedures (1)
    1. Sample Customer Letters (1)
  7. Human Resources (38)
  8. Certificates of Insurance (68)
  9. EO Loss Control (5)
    1. Claims Prevention (15)
    2. Claims Happen (8)
    3. Common Errors Alleged (8)
    4. Claims Advisor (5)
  10. Professional Development (19)
  11. Perpetuation (19)
  12. Hiring and Recruiting (2)
  13. Risk Management (6)
  14. Regulation (1)
  15. Professional Liability (12)
  16. Diversity & Inclusion (1)
  17. Contracts (13)
  18. Disaster Preparedness (1)
  19. Compensation (5)
  20. Hiring (2)
  21. Recruiting (1)
  22. Agency Financing (1)
  23. Valuation (1)
  24. Employee Benefits (1)

  1. Commercial Lines (4)
    1. Commercial General Liability (CGL) (5)
      1. Exclusions (37)
      2. Other CGL (29)
      3. Coverages (19)
      4. Endorsements CGL (15)
      5. Additional Insureds (11)
      6. Contractual (8)
      7. Insureds (7)
      8. Crime (7)
      9. Liability CGL (6)
      10. Conditions CGL (5)
      11. Definitions (5)
    2. Property (2)
      1. Conditions Property (36)
      2. Other Property (31)
      3. Coverages Property (17)
      4. Property Exclusions (13)
      5. Endorsements Property (9)
      6. Perils (2)
    3. Commercial Lines Auto (3)
      1. Physical Damage (13)
      2. Other (10)
      3. Endorsements (3)
      4. Garage (3)
    4. Miscellaneous Commercial Lines (64)
    5. Business Income (49)
    6. Workers Compensation (47)
    7. Liability (20)
    8. Professional Liability (15)
    9. Flood (4)
  2. Personal Lines (28)
    1. Homeowners (1)
      1. Other Homeowners (24)
      2. Condo Issues (15)
      3. Property Coverages (14)
      4. Liability Coverages (11)
      5. Property Perils (11)
      6. Exclusions Property (9)
      7. Vehicles (7)
      8. Liability Exclusions (7)
      9. Insureds Homeowners (7)
      10. Definitions Homeowners (7)
      11. Conditions Homeowners (7)
      12. Endorsements Homeowners (1)
    2. Auto (1)
      1. Liability Auto (17)
      2. Insureds Auto (14)
      3. Other Auto (14)
      4. Physical Damage Auto (14)
      5. Rental Cars (6)
      6. Endorsements Auto (3)
      7. Conditions (1)
    3. Miscellaneous Personal Lines (29)
    4. Flood Personal Lines (28)
  3. Life and Health (4)
    1. Life (12)
    2. Miscellaneous (12)
    3. Health (4)
  4. Back to Basics (26)

  1. Commercial Lines (1)
    1. Workers Compensation (51)
    2. Commercial Auto (44)
    3. Professional Liability (8)
      1. E&O (8)
    4. Cyber Liability (1)
    5. BOP (1)
  2. Personal Lines (1)
    1. Homeowners (1)
      1. Jewelry (1)
    2. Life Insurance (26)
    3. Personal Umbrella (1)
  3. Auto (69)
  4. Flood (1)
    1. Personal Flood (1)