Agency Management

Stay in Your Lane 

An insurance agent accepts an attractive account despite lacking experience with that type of operation, only to face a costly dispute after a major loss reveals overlooked exposures that resulted…

Serving the English Language Learning Client 

Did you know that almost a quarter of Americans speak a language other than English at home? Are you missing business opportunities to either work with or refer these clients? 

Seven Steps to Increasing Your Agency Profitability in 2026 

Running a successful insurance agency requires many skills. Building success is more than simply securing new clients. A successful agency management plan is a strategic approach to profitability, efficiency and growth. In today’s competitive…

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The Big ‘I’ Publishes M&A Handbook to Reduce Agency E&O Claims 

Resource provides training and checklists to manage E&O risk during ownership transitions.

Cropped shot of team of company workers joining cogwheels on office table as metaphor for collaboration, teamwork, good business system, finding working solutions and effective management