Stay in Your Lane
An insurance agent accepts an attractive account despite lacking experience with that type of operation, only to face a costly dispute after a major loss reveals overlooked exposures that resulted…
Agency Operations
Fall Line Specialty Joins ACT
The insurance AI solutions provider brings expertise in automating workflows and accelerating growth.
vBots Joins ACT
The insurance workflow automation provider brings purpose-built intelligent assistants to help agencies reduce manual effort and scale without adding headcount.
Cogneesol Joins ACT
The insurance transformation partner brings expertise in AI-enabled operations, agency technology optimization, and operational performance improvement.
Big ‘I’ Releases 2026 Market Share Report
The ‘One Big Beautiful Bill Act’ makes permanent and increases the 199A deduction for pass-through entities.
How Onboarding a New Employee is Similar to Training a Horse
In 2022, over 221,000 people passed insurance licensing authority lines. With experienced talent in high demand and new talent coming into the insurance pipeline, onboarding is essential in creating successful…
Big “I” Virtual University and Professional Liability Offer a New Tool to Avoid E&O Claims When Rolling Books of Business
Managing and protecting your book of business is a critical goal for independent insurance agents. Your book of business includes the policies under your management across a variety of carriers.
How Carriers Are Using AI Today: Practical Insights for Independent Agents
A practical look at where carriers are gaining value from AI and how those shifts will affect agents.
eSignature – Agent and Broker Resources
If you’re not offering e‑signature options to prospects and customers today, it’s no longer a question of if—it’s when. Digital-first interactions are now the norm, and customers increasingly expect to…
You’ve Bought Into AI – Now What?
Learn the essential post‑purchase steps that transform “we bought AI” into meaningful agency impact.
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