If I’d Only Sent Them the Policy…
“If I’d only sent them the policy, then I wouldn’t be in this mess.” And if I had a nickel for every time I heard that from an agent when…
EO Loss Control
One-Offs: Learn It or Refer It to Avoid an Errors & Omissions Claim
It happens to many agents. Aunt Sally and Uncle Bill purchase some retail space and plan to rent it out. They need insurance and, of course, contact you since you…
Good Riddance: A Look Back At the Causes of Errors & Omissions Claims in 2020
Writer and philosopher George Santayana is remembered for the phrase, “Those who cannot remember the past are condemned to repeat it.” Given the current state of affairs—coming off 2020 and…
In the Box: 9 Common E&O Claims Against Agencies from Past Hurricane Seasons
If you’ve forgotten what’s coming this month, you can be forgiven. COVID-19 has been front and center in our lives for so long that it’s difficult to look beyond it.…
To Cancel or Not to Cancel, That is the Question
Just as you are probably receiving a lot of questions from your customers about how their insurance will respond to the events surrounding the Coronavirus/COVID 19, we are also receiving…
Risk Transfer: E&O Issues When Buying or Selling an Insurance Agency
Buying or selling an insurance agency or its book of business is, to say the least, a major decision. There are a host of factors for both the buyer and…
You Too: Why Employment Practices Liability Insurance Makes Sense for Every Business
Buying or selling an insurance agency or its book of business is, to say the least, a major decision. There are a host of factors for both the buyer and…
The Life of an E&O Claim
In some cases, the agency has really made a mistake, but in others the agency is a victim of circumstance and in hindsight would have behaved the exact same way.…
“Sorry” Seems to Be the Hardest Word
I admire a person who can admit it when they’re wrong. In fact, it’s an important part of a healthy relationship. However, there’s a unique relationship that requires a delicate…
Hidden Costs of an Agency Errors & Omission Claim
In today’s increasingly litigious world, even clients you have a solid relationship with can file an errors & omissions (E&O) claim against your agency if they believe you made a…
