Most consumers consider the cost of insurance premiums as their main buying criteria. The main factor that insurance buyers should consider as they price shop their insurance, however, is the…
Insurance professionals face several challenges today, from staffing constraints to increasing errors & omissions (E&O) allegations. Of course, while staffing challenges can impact E&O claims, even your most respected customer service representative or your most influential…
Insurance professionals face several challenges today, from staffing constraints to increasing errors & omissions (E&O) allegations. Of course, while staffing challenges can impact E&O claims, even your most respected customer service representative or your most influential…
This expert witness jumped headfirst into her line of work. As she learned more about the insurance business from a legal standpoint, she was concerned to see how exposed agents…
Why would an agency owner want to undertake an agency errors & omissions audit? Read this auditor’s top reasons an agency should embrace the practice of an internal audit by…
Almost two years ago, the author authored the article “An Agent Call to Action: Underinsurance” which appeared in this publication as well as a couple of other blogs. Essentially, he…
Insurance agents’ website and marketing collateral wording continue to generate errors & omissions claims. This article provides insights into the management of your website wording. Remember, few copywriters or social…
Most agency errors & omissions claims have some commonality. This article presents a few examples you can use to prevent a potential claim against your agency when managing client signatures.
Correctly naming your insured is only one issue that can get you sued. Our author highlights some key areas of concern for agents to prevent an errors and omissions claim.
Many agency problems arise over claims. The agent’s duty to report claims to the carrier can be one area that can generate many different scenarios and opinions. Failure to timely…
