Procedures

Oral vs. Written Binders

Unless there is a legal requirement, is there a reason to issue a written binder on an account? We posed this question to the VU faculty and got a mixed…

Should Agents Follow Up on Pending Cancellations for NonPayment?

For years your agency has not followed up on insurer cancellations for nonpayment. Now you feel that you are staffed to be able to do this. From an E&O (or…

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Why Great Loss Ratios are not the Goal of All Insurance Companies

Many agency owners take great pride in generating low loss ratios year after year. These agencies are often small but very, very profitable. These agency owners are not happy with…

Wooden houses and an easel arrow down. The fall of the real estate market. concept of value or cost decrease. low liquidity and attractiveness. cheap rent. Reduced demand and market stagnation.

Disaster Planning Resources and Web Links

This page has evolved from our original Hurricane Katrina Resource Page. Except for a few links to articles available only to IIABA member agencies and paid VU subscribers, all of…

Cyber Liability and Data Security

Over the next several months we are going to explore how you can protect your data from a data breach and what the federal and state laws say you must…

The Danger of Not Reporting Claims

When automobile claims come in we always talk to the insured about the benefits of self-insuring the loss if they can, but more and more we are seeing lawsuits being…

Beware of What You Say in Email!

Email evidence was a highly publicized part of the Microsoft antitrust case, with both sides resurrecting chatty notes that are several years old. The case has shed light on some…

Retroactive Cancellations

An insured requested that a second location be removed from his policy. He made the request on 09/29/06. The second location was sold 06/24/04 and he requested that it be…

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Sample Office Technology Policy

Some folks from the CIRMS group discussed below presented a paper at a recent seminar on Telework Risks and Liabilities. Within that paper was a sample Office Technology Policy. They have…

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Cleaning Up Loss Ratio Problems

Throughout the soft market, rates dropped and companies endured increasing losses as the price to pay for cash flow and market share. Now carriers are reacting to loss ratios much…