Sales

Sometimes customer relationships become damaged. What to do? Client recovery takes time, skill, and heart to get the relationship back on track and to win back trust. When credibility is…

We have all heard “He/she is a closer.” There are salespeople who are really good at closing and others who find it much more difficult to close. In the current…

Knowing all you can about the client’s decision process can give you an edge in winning the business. Most clients expect to be asked about decision criteria and most salespeople…

Many salespeople resist using their CRMs (Customer Relationship Management systems).  When asked why, their reasons vary from no time, no value to them, tool for management to evaluate and track…