2018 Agency Universe Study – Technology Summary
The Agency Universe Study (‘AUS’) is a product of Future One, a cooperative effort of the Independent Insurance Agents & Brokers of America (IIABA) and independent agency companies. The AUS…
ACT
2020 Agency Universe Study – Technology Summary
The 2020 Agency Universe Study – also known as the ‘AUS’ – was recently released as a collaboration between the Big ‘I’ and leading independent agency companies. This biennial study…
ACT Alert – Agency Hacking Security Alert
What’s Happening We know from real data that independent agents (IAs) are a prime and focused target of cyber criminals. Over 12% of all breaches are now within the Financial…
ACT ‘Agency Cybersecurity Policy’ Template
The ACT Security Issues work group, in conjunction with IIABA created this sample cybersecurity policy to help agencies easily comply with the requirement to have a cybersecurity policy in place.…
ACT Agency-Customer Texting and eDelivery Agreements
Even before going into our COVID world, customers were expecting ‘instant’ service – Via texting & electronic document delivery. Result: Customers have agents’ cell phone numbers, and they are texting…
Agent’s Resource Guide to Chatbots
An Agent’s Resource Guide to Chatbots Updated January 2021This guide walks your agency through the important advantages of having a chatbot and how it can lead your agency to greater…
Agency-Customer Texting Agreement
In recent years, text messaging has moved quickly into the professional setting, providingindependent agents with a quick and simple way to communicate with clients. The expansion oftext messages to and…
Privacy Provisions of the Gramm-Leach-Bliley Act & Their Impact on Independent Agents
In 2016, Big I General Counsel did an in-depth review of the GLB Act and provided significant insights on the data security, carrier contract, and overall information security implications of…
Your Website Should Be ADA-Compliant
What Is Website Accessibility? Today’s Web Accessibility Requirements: The Americans with Disabilities Act of 1992 (ADA)W3C (The World Wide Web Consortium) The U.S. Department of Health & Human Services The…
Rigid Bits Joins Agents Council for Technology
ALEXANDRIA, Virginia, Sept. 4, 2019—Rigid Bits is the newest company partner of the Independent Insurance Agents & Brokers of America’s Agents Council for Technology (ACT).
