Monitoring Phone Calls
Do you ever call customer service for a company and get a message that the call may be recorded or monitored? Most likely this is a quality control function and…
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HIPAA: Compliance is Not an Option!
April 14, 2004, that’s the compliance date for the HIPAA Privacy Rule for small health plans. A small health plan is defined as a plan that spends less than $5,000,000…
HIPAA HITECH Presents New Challenges for Business Associates
April 14, 2004, that’s the compliance date for the HIPAA Privacy Rule for small health plans. A small health plan is defined as a plan that spends less than $5,000,000…
HIPAA: Why a Privacy Rule?
Following up on her original article on HIPAA, Judi Newman provides more information about the nature and scope of HIPAA implementation that will help you better understand the compliance implications…
What HIPAA Means to You and Your Clients
Increasingly, we are receiving inquiries from agents wondering about the impact of HIPAA on their operations. Well, if you thought Gramm-Leach-Bliley was a pain, in the words of Al Jolson,…
Credit-Savvy Agents Can Increase Their Value To Consumers
By now, most property and casualty insurance agents are aware that a majority of their customers (approximately three-fourths) actually benefit from underwriters using their credit behavior to set insurance policy…
Furnishing MVRs…Legal But Not Permitted
When a commercial lines client requests an agency to run an MVR on a new employee in conjunction with adding him/her as a driver to the BAP, the agency may…
Toxic Mold, CLUE Reports, and the FCRA
With more stringent underwriting that has resulted from a proliferation of mold and water damage claims, agents and others are facing increased demands for background reports when real estate is…
Warning: Furnishing MVRs to Insureds Could be Hazardous to Your E&O Policy!
Insureds, especially commercial clients who hire drivers, often ask their agent to furnish them with copies of MVRs on current or prospective employees. Under the Fair Credit Reporting Act (FCRA),…
13 Caveats in Using E&S Markets
There are some excellent excess and surplus lines markets in this industry, many providing products and services superior to those in the standard market. However, there are inherent dangers in…
