Our Ask an Expert service answers this question. Q. Should we obtain a new signed application from a client we obtain via AOR or BOR? Or should we contact the former agent to obtain…
When Medicare Annual Enrollment Period (AEP) ends, the immediate pressure lifts, but the most instructive phase often begins. Phones are quiet. Deadlines pass. Teams finally have room to reflect on how the…
Not all agency errors & omissions carriers and policies are alike. While it’s always tempting to use price as the primary factor in selecting coverage, this information can help you…
Today’s insurance agents and brokers must recognize new and emerging risks and rapidly evolving coverage limitations to help best protect their customers. For over two decades, Verisk, or ISO as we old-school…
There is little denying that we are in an era of escalating uncertainties. As a long-term risk manager, each year I read the Global Risks Report, which offers a comprehensive…
Generative artificial intelligence (AI) is transforming how the insurance industry does business. However, it’s also triggering a wave of legal and insurance challenges. With at least 11 major lawsuits currently…
Ask an Expert questions and answers provide strong resources to our agents. As you know firsthand, requests for certificates of insurance wording are currently bordering on “theatre of the absurd.”…
Most agents are very familiar with reporting requirements on occurrence policies. The occurrence happens—a tenant fire, a slip and fall, a dog bite—and the insured knows almost instinctively to report the claim. The trigger…
Ask an agency principal about internal procedures and he or she inevitably will tell you, “Our procedures are proper; you won’t find any discrepancies in our operations.” Following a third-party…
For decades we paid producers more for new business production than for renewals. Does this make sense? Here is a better alternative.
