27 E&O Procedural Mistakes
Ask an agency principal about internal procedures and he or she inevitably will tell you, “Our procedures are proper; you won’t find any discrepancies in our operations.” Following a third-party…
Ask an agency principal about internal procedures and he or she inevitably will tell you, “Our procedures are proper; you won’t find any discrepancies in our operations.” Following a third-party…
One of our Big “I” members recently asked our experts the following question. A partnership entity jointly owns a Beach Condo (13 different partners). For property and liability coverage, an…
Whether they know it or not, insurance industry executives often fail to effectively nurture and manage their creative talent. Rigid structures and traditional management practices stifle innovation. practices. This article…
Most consumers consider the cost of insurance premiums as their main buying criteria. The main factor that insurance buyers should consider as they price shop their insurance, however, is the…
For decades we paid producers more for new business production than for renewals. Does this make sense? Here is a better alternative.
With more climate-related risks affecting homeowners, helping your clients itemize their home inventories before a loss occurs can save them hours of time and help them recoup more of their…
If you’re working with small-to-mid-sized businesses (those earning between $10 million to $1 billion in revenue or employing between 26 to 1,000 people), chances are most of your clients do…
Chris Burand’s article, “How Important is Insurance,” reminds us that underinsurance, missing coverages and uninsurance plagues not only the consumer, but ultimately the agents, carriers in lost premium and errors…
When it comes to getting results, which is more helpful: consistency or intensity? What really wins? While each has its place and both are important, one matters more. Ultimately, consistency…
Our reliance on an ethical framework for decision making impacts almost everything we do as insurance agents and consultants to the industry. Yet we repeatedly witness decisions that lack an…