Agency Management

In today’s competitive employment arena, employee engagement is more important than ever. With increased mergers, larger agencies aggressively poach talent, often offering higher pay and better benefits. How can you compete? Kari Glennon, senior consultant of Sitkins Group, Inc., guides you through ways to engage and nurture employees.  

Insurance agencies that entrust producers with client billing need strong financial controls to mitigate embezzlement risks. Embezzlement is a crime of opportunity. When employees can access funds, billing software, or other insurance agency financial tools, the opportunity for embezzlement, large or small, exists. While agency owners want to hire trusted employees and allow those employees to…

It’s no secret that agencies that execute a Best Version Possible (BVP) plan are significantly transformed. In fact, it’s pretty obvious, based on their industry-leading results in all areas. So how do transformed agencies achieve such stellar results and what are their secrets to success? It starts with a clear vision of their future business model.   As Stephen Covey advocates…

The insurance industry is at a crossroads. A significant portion of the workforce is nearing retirement (of almost one million licensed agents and brokers, the average age is 45.9 years old, according to Agent Methods). Although the Big “I” and other insurance organizations reach out to the younger generation, many show little interest in joining the field. In short, the insurance brain drain I…

As you begin your career in the insurance industry, you may feel overwhelmed by the amount of information you will need to learn. Obtaining your license is just the start. While you may feel overwhelmed, you are stepping into a lifelong career with endless possibilities. Here are just a few of the career paths available…

Passing your property and casualty (P&C) licensing test was one challenge, but now that you’re duly licensed, you face new challenges. What steps should you take to build a successful career and thrive in a competitive industry? Here are some key steps you can take to begin to carve out your path in the insurance industry.   Your Role in…