Artificial intelligence is making it possible for insurance professionals to build tools that once required a software development company. Agents can now bridge gaps between systems, automate workflows, create client…
New Big “I” survey finds consumers embrace AI-powered service but still want the expertise and guidance of a dedicated human insurance agent.
This month, our team of experts provided answers to an interesting question: What are some best practices surrounding how to name the insured on a property policy? Is it appropriate…
Considerations for Independent Agency Ownership Going independent is about building a business that gives you more flexibility, more choice and more control over your future. If you’re considering the move…
Protect agency value through every stage of acquisition integration
Agencies weigh in on what it takes for carriers to provide superior service
Insurance agents should recognize that an artificial intelligence policy (AI) is only a starting point, not a complete risk-control system. Agencies need practical controls that identify where AI is used,…
Alcohol-fueled assault and battery (A&B) claims continue to arise in bars, “gentlemen’s” clubs, hotels and habitational risks, even as violent crime declines nationally. This article examines why A&B exclusions have…
Best Practice agencies maintain high profitability as property & casualty market softens.
An insurance agent accepts an attractive account despite lacking experience with that type of operation, only to face a costly dispute after a major loss reveals overlooked exposures that resulted…
