Agency Operations

Lack of Documentation on L&H Sales

Some independent contractors sell L&H insurance and split commissions with a bank-owned agency. The agency does not get a copy of any of the documentation, from application to policy. Servicing…

What You Can Do About Insurer Insolvency (Part 1 of 2)

Mission. Integrity. Ideal. Excalibur. Universal. Enterprise. Great Global. American Excel. Champion. Adjectives for the Virtual University? Nope…names of companies that used to insure millions of individuals, families and businesses. Perhaps…

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Ethics in the Insurance Industry

March is Ethics Awareness Month in the insurance industry. This has become an annual event, sponsored by the Insurance Institute for Applied Ethics and the CPCU Society, and endorsed by…

Heart and a couple in love. The concept of family problems and loss of feelings for your loved one. Consultation family psychologist. Rupture / divorce. Recovery of the old feelings

Ethical Dilemma #3: The Case of All’s Fair in Love, War and Insurance

In March 2002, Ethics Awareness Month, we ran a contest with three ethical dilemmas, asking our newsletter readers to respond with their answers. Below is one of those questions, along…

Divorce in a family with children. Mom left the family and left dad with the baby.

What You Can Do About Insurer Insolvency (Part 2 of 2)

Mission. Integrity. Ideal. Excalibur. Universal. Enterprise. Great Global. American Excel. Champion. Adjectives for the Virtual University? Nope…names of companies that used to insure millions of individuals, families and businesses. Perhaps…

Certificates of Insurance: Will You “Endeavor To” Be Ethical?

The ACORD certificates of insurance indicate that the issuing insurer will “endeavor to” provide notice of cancellation to the certificate holder. Typically, nothing in the policy requires this and many…

Psychographic targeting for brand awareness, understanding motivations

What Would YOU Do?

An agent discovers that his insured, a childcare center, has been underpaying her premium for at least five years due to a clerical coding error. He knows for a fact…

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Carrier Scorecards

We recently received this question: “Are you aware of any firm that provides insurance company scorecards…something an agent may use to compare companies that he/she may wish to do business…

Two hands connect puzzles on a yellow background. Cooperation and teamwork in business. Collaboration people for success.

Ethical Dilemma #1: The Case of Who’ll Be “Broker”

In March 2002, Ethics Awareness Month, we ran a contest with three ethical dilemmas, asking our newsletter readers to respond with their answers. Below is one of those questions, along with…

hand holding glass globe ball with tree growing and green nature blur background. eco concept

The Gramm-Leach-Bliley Act Privacy Provisions

Time is running down! Of critical importance to agencies, companies and other financial institutions are the privacy provisions of the Gramm-Leach-Bliley Act (GLBA). In this article, we’ll summarize some important…

E-learning. Concept of education. Internet labrary. Book and Laptop. 3d