EO Loss Control

Personal Lines Coverage Checklist

Cross your Ts and dot your Is with the Personal Lines Coverage Checklist.

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Sample Agency Procedures Manual

The Sample Agency Procedures Manual is a template designed for both personal and commercial lines workflow. It is critical that if you decide to implement this manual, you must customize…

30 Years in 30 Minutes

What E&O lessons has a Senior Underwriter learned during 30 years in the industry?

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How Your Agency’s Online Presence Puts Your Business at Risk

The Big “I” Professional Liability Risk Management team recently hosted Big “I” members for an exclusive, complimentary webinar series, “Your Website Says WHAT? How Your Agency’s Online Presence Puts Your Business at Risk.”

Point of View from an Insurance Expert Witness

This expert witness jumped headfirst into her line of work. As she learned more about the insurance business from a legal standpoint, she was concerned to see how exposed agents…

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Does an E&O Audit Make Sense for Your Agency?

Why would an agency owner want to undertake an agency errors & omissions audit? Read this auditor’s top reasons an agency should embrace the practice of an internal audit by…

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Underinsurance, A Hard Market, and Climate Change

Almost two years ago, the author authored the article “An Agent Call to Action: Underinsurance” which appeared in this publication as well as a couple of other blogs. Essentially, he…

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Smart Website Safety to Avoid Errors & Omissions Claims

Insurance agents’ website and marketing collateral wording continue to generate errors & omissions claims. This article provides insights into the management of your website wording. Remember, few copywriters or social…