EO Loss Control

Underinsurance, A Hard Market, and Climate Change

Almost two years ago, the author authored the article “An Agent Call to Action: Underinsurance” which appeared in this publication as well as a couple of other blogs. Essentially, he…

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Smart Website Safety to Avoid Errors & Omissions Claims

Insurance agents’ website and marketing collateral wording continue to generate errors & omissions claims. This article provides insights into the management of your website wording. Remember, few copywriters or social…

Avoiding Agency E&O Claims with Signed Documents – Safe, Safer, Safest

Most agency errors & omissions claims have some commonality. This article presents a few examples you can use to prevent a potential claim against your agency when managing client signatures.

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Agents’ Duty to Report Claims to the Carrier

Many agency problems arise over claims. The agent’s duty to report claims to the carrier can be one area that can generate many different scenarios and opinions. Failure to timely…

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Disaster Planning for Insurance Agencies

Increasingly inclement weather, civil disobedience, electrical grid failures – all these problems can create a nightmare for insurance agents. Not only will these events impact your clients, but your agency’s…

Inadequate Replacement Cost – An Indirect Result of COVID

COVID-related supply chain issues have dramatically increased the cost of building materials. The result, replacement cost limits on property policies may be too low for the foreseeable future. How should…

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COVID Happened, Now What? A New E&O Landscape

COVID and the government actions that resulted were never anticipated, but now it has happened. Such government actions are now a known exposure, what must the agency do to going…

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Can Our Agency Cancel or Non-Renew a Client?

In recent months, this has become a hot topic: Can our agency cancel or non-renew a nightmare client?

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