Human Resources

There’s Much to Gain, Nothing to Lose By Engaging Insurance Employees 

In today’s competitive employment arena, employee engagement is more important than ever. With increased mergers, larger agencies aggressively poach talent, often offering higher pay and better benefits. How can you…

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How Thriving Insurance Organizations Manage and Retain Top Intellectual Talent

The insurance industry is at a crossroads. A significant portion of the workforce is nearing retirement (of almost one million licensed agents and brokers, the average age is 45.9 years old, according…

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Virtual Hiring in Insurance: Navigating the Remote Recruitment Landscape

The insurance industry, traditionally reliant on face-to-face interactions and in-office work, has been compelled to adapt to the realities of remote work and virtual hiring, especially in the wake of…

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Workplace Bullying in the Insurance Industry

According to a 2021 survey from the Workplace Bullying Institute, about 30% of people experience bullying at work, and another 19% witness it. That means half of the workforce is…

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Have You Complied with the DOL’s New Overtime Rules?

Beginning January 1, 2020, the Department of Labor enacted new rules regarding exempt and non-exempt employees; has your agency complied with the new rules? IIABA’s Government Affairs teamed with Big…

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When Customers Move to Direct Writing Insurers

We’ve all seen the media stories about the demise of independent agents from organizations ranging from Google to Walmart getting into the insurance industry. Likewise, even our own publications refer…

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Employee Engagement: For Agency Principals and Agency Managers

The term employee engagement encompasses much more than what we may think it does. For all agencies, big and small, a continuous approach to increase employee engagement is key. An…

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