Human Resources

Can You Teach a Dog to Quack?

Experienced employees gravitate to those areas for which their talents are best suited. Forcing CSR’s to sell, forcing salespeople to adhere to detail oriented efforts, and forcing management responsibilities on…

Who Should Be Licensed in the Agency?

Is it an E&O exposure for a licensed agent/CSR to review and sign applications for an unlicensed CSR? If you have a CSR who is not licensed mailing out endorsements to an…

A group of paper people coming together. Community and friendship concept.