Procedures

Lack of Documentation on L&H Sales

Some independent contractors sell L&H insurance and split commissions with a bank-owned agency. The agency does not get a copy of any of the documentation, from application to policy. Servicing…

Disaster Planning & Recovery for Insurance Agencies

Here are the components of a Disaster Recovery Program (DRP) that was unfortunately missing in New Orleans and was woefully inadequate in the State of Louisiana. As critical as the…

Tornado Season Ahead Caution Sign With Tornado Background

FREE Disaster Plan for YOUR Agency!

Our Tennessee association has produced an outstanding new disaster plan that includes information on earthquakes, inland storm systems and flooding, fire conflagrations, transportation and industrial accidents, terrorism, and other types…

Canceling Current Policies for Failure to Pay Premiums on Past Policies

An insured received her commercial property renewal and paid it in full. She then received a cancellation notice. According to the insurer, they failed to bill the insured three years…

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Can Agencies Cancel Agency-Billed Policies?

Can an agency that fronts money for an insured cancel the policy when the insured refuses to pay? If you think the answer is “yes,” then you’ll definitely want to…