Virtual University

Not all agency errors & omissions carriers and policies are alike. While it’s always tempting to use price as the primary factor in selecting coverage, this information can help you…

Defective work in construction projects often leads to more than just repair costs. Contractors must also account for “rip and tear” expenses—the costs of accessing and removing faulty components—which can…

Today’s insurance agents and brokers must recognize new and emerging risks and rapidly evolving coverage limitations to help best protect their customers. For over two decades, Verisk, or ISO as we old-school…

Workers’ compensation fraud experts estimated in 2022 that work comp fraud cost the U.S. $34 billion (about $100 per person in the US) annually. This number excludes self-insured employers. This…

There is little denying that we are in an era of escalating uncertainties. As a long-term risk manager, each year I read the Global Risks Report, which offers a comprehensive…

Generative artificial intelligence (AI) is transforming how the insurance industry does business. However, it’s also triggering a wave of legal and insurance challenges. With at least 11 major lawsuits currently…

Ask an Expert questions and answers provide strong resources to our agents. As you know firsthand, requests for certificates of insurance wording are currently bordering on “theatre of the absurd.”…

Most agents are very familiar with reporting requirements on occurrence policies. The occurrence happens—a tenant fire, a slip and fall, a dog bite—and the insured knows almost instinctively to report the claim. The trigger…

Most agency leaders focus on hiring new people to boost valuation—but what if the real threat is hiding within your current setup?  This article, “The Three Hidden Profit and Agency…