Virtual University

Stay in Your Lane 

An insurance agent accepts an attractive account despite lacking experience with that type of operation, only to face a costly dispute after a major loss reveals overlooked exposures that resulted…

Serving the English Language Learning Client 

Did you know that almost a quarter of Americans speak a language other than English at home? Are you missing business opportunities to either work with or refer these clients? 

Seven Steps to Increasing Your Agency Profitability in 2026 

Running a successful insurance agency requires many skills. Building success is more than simply securing new clients. A successful agency management plan is a strategic approach to profitability, efficiency and growth. In today’s competitive…

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The Big ‘I’ Publishes M&A Handbook to Reduce Agency E&O Claims 

Resource provides training and checklists to manage E&O risk during ownership transitions.

Cropped shot of team of company workers joining cogwheels on office table as metaphor for collaboration, teamwork, good business system, finding working solutions and effective management

What Makes a Risk Insurable? 

One of the most important early concepts you will learn in insurance is this: What makes a risk insurable? This article helps to explain the elements of an insurable risk.  

The Value of Your Big “I” Technical Affairs Committee

Have you heard of the Big “I”s Technical Affairs Committee? This committee is probably one of the least discussed yet very important task force working to improve coverage on behalf of agents and consumers.  

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