Virtual University

For decades we paid producers more for new business production than for renewals. Does this make sense? Here is a better alternative.

With more climate-related risks affecting homeowners, helping your clients itemize their home inventories before a loss occurs can save them hours of time and help them recoup more of their…

If you’re working with small-to-mid-sized businesses (those earning between $10 million to $1 billion in revenue or employing between 26 to 1,000 people), chances are most of your clients do…

Chris Burand’s  article, “How Important is Insurance,” reminds us that underinsurance, missing coverages and uninsurance plagues not only the consumer, but ultimately the agents, carriers in lost premium and errors…

When it comes to getting results, which is more helpful: consistency or intensity? What really wins? While each has its place and both are important, one matters more. Ultimately, consistency…

Our reliance on an ethical framework for decision making impacts almost everything we do as insurance agents and consultants to the industry. Yet we repeatedly witness decisions that lack an…

In today’s competitive employment arena, employee engagement is more important than ever. With increased mergers, larger agencies aggressively poach talent, often offering higher pay and better benefits. How can you…

Insurance agents work hard to protect their clients while safeguarding their own operations against the very real risk of errors and omissions (E&O) claims. Coverage gaps, including “failure to offer”…

Agents often get pulled into spots they don’t need to be; one of those is pulling MVRs for commercial auto clients. If asked to run MVRs for your commercial auto…

ISO’s Businessowners program remains very adaptable to ever-occurring changes in the business environment. The fact that the program has remained relevant and adaptable over the past four decades is a testament to their endurance. Enter the…