Virtual University

A customer is considering hosting a party for a church group on a property someone is giving her free access to. If there is a liability claim, will her ISO…

While Covey’s first three habits, Be Proactive, Begin with the End in Mind, and Putting First Things First were private concerns to the individual, his next three habits are public…

The Agreed Value Option (AVO) is an alternative to coinsurance in the ISO Building and Personal Property Coverage Form (CP 00 10). Agreed Value can be used with buildings or…

Most insurance agents “could write a book” about some of the choices consumers often make about their insurance protection. A prime example is the small commercial insured that has his…

How far will you go to provide superior customer service? Would you invest hours learning basic American Sign Language so a single customer will have a better experience?

We get a number of questions regarding insuring trailers. Here is yet another twist, along with links to other articles at the end. If you search the VU for “trailer”,…

“We have been getting some questions from our insureds about coverage under a Homeowners Policy for exposures that developed after the recent floods. I want to put together an FAQ…

You “recharge” phones and other electronics, don’t you? Every once in a while you need to “recharge” your own motivation and lifestyle…

We probably get more questions about trailers than any other vehicle. Search the VU for “trailer” and you’ll see what I mean. In this article, VU faculty member Mike Edwards…

In 2013, Marshall & Swift/Boeckh reported that 60 percent of homes were underinsured by an average of 17 percent. In addition to increased construction costs many homes are not built…