Virtual University

Why would an agency owner want to undertake an agency errors & omissions audit? Read this auditor’s top reasons an agency should embrace the practice of an internal audit by…

Ask an Expert helps an agent respond to what she considers an incorrect coverage denial. It’s an example of how our Ask an Expert member service can help you reasonably…

Personal & Advertising Injury coverage under the Commercial General Liability policy offers very limited protection for patent infringement. Specialty coverage is available, and one such provider, Intellectual Property Insurance Services…

Business income and extra expense coverage can be difficult claims to handle, and filling out the business income worksheet must be done with care. In this question, an agent asks…

Many consultancies begin out of necessity. An older worker may face a layoff and be unable to quickly find new employment. Professions such as information technology, the finance industry and…

With today’s hard market, more agents place business with the surplus lines market. This article provides a basic overview of the importance of the surplus lines market, and some pitfalls…

In 2024, the National Council on Compensation Insurance (NCCI) rolled out a modernized Learning Center accessible to the public. The Learning Center provides a range of topics, including classification, experience…

While Symbol 1 of the Commercial Auto Policy should cover “any auto” your insured drives, there are no guarantees that 1) Your carrier will allow this coverage on all or…

According to a 2021 survey from the Workplace Bullying Institute, about 30% of people experience bullying at work, and another 19% witness it. That means half of the workforce is…

If you’re a newly licensed producer, or transitioning from a customer service representative to sales, figuring out where to start in the sales process is key to your success. Here…