Claude in the Agency: A Live Working Demo
Session 4, Phase 2 of Agency AI Labs
Using AI In Your Agency
RECORDED August 25, 2026
This session of ACT Agency AI Labs featured CJ Hutsenpiller , a second-generation agency owner, who shared practical ways insurance agencies are using Claude AI to improve efficiency and streamline operations. Through real-world examples, CJ showed how his agency leverages AI for tasks such as new business quoting, renewal management, and building searchable knowledge bases, while highlighting the importance of using secure team or enterprise accounts and integrating AI with agency systems through skills and connectors.
CJ Hutsenpiller
Hutsenpiller Insurance
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Agency Management Solutions
Disclaimer: The views and opinions expressed in connection with Agency AI Labs are those of the speakers and do not necessarily reflect the official policy or position of the Agents Council for Technology (ACT), IIABA or its subsidiaries and affiliates. The program is intended for general informational purposes only and should not be considered legal, investment or other professional advice. For specific expert advice, the services of an appropriate professional, such as an attorney or accountant, should be sought.
