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Cyber Security Issues for Insurance Agents – Securing Your Agency Wireless Router

With the continued usage of wireless technology, most independent agencies have incorporated wireless routers within their agency. Wireless routers allow computers to connect to the agency network to access information…

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Remote Work Best Practices

Workplace Flexibility and Remote Work Best Practicesby Sharon Emek, CEO & President, Work At Home Vintage Experts (WAHVE) Updated 03/11/20 Modern technology – secure remote connectivity, the Cloud, collaborative software,…

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Amazing Customer Engagement Ideas

You’ve read about the explosion of “disrupters” that are going to revolutionize the insurance industry. Most of them promise quick and easy online or smart phone app access but none…

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HO Coverage for College Student Residing in an Apartment

Your insured’s 21 year old daughter is moving from a dorm to an apartment at college. She has been covered on your family HO and PUP policies but the underwriter…

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The ‘Dumb’ Things We Do

Let’s face it, even the best and brightest of us sometimes do dumb things and often it’s with good intentions to help a customer. But the cold, hard E&O reality…

Swimming Pools…HO Coverage A or B?

We often get questions about in ground pools and whether they’re HO Coverage A or B. HO guru David Thompson explains, with photos, why this isn’t always cut and dried,…

How to End Telephone Price Shopping

Is too much of your staff’s time being spent responding to telephone requests for auto quotes? One agency getting 80 calls a day seeks a way out and the VU…

CP Coverage for Docks

A dock is damaged by a covered peril but the carrier denies the claim, citing the “piers, wharves, docks” exclusion. You argue that his language applies to permanent docks, not…

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