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2014 Changes in the ISO Homeowners Program

ISO has introduced two new HO endorsements and revised one HO endorsement. The revised endorsement seeks to clarify coverage for water back-up and sump discharge or overflow. The new endorsements…

What’s the Value of Happiness?

Two decades of research from the fields of psychology, neuroscience and economics have finally converged, giving us a broader and more detailed picture than ever before about the power of…

Pros and cons on scales. One negative outweighs many positives. Advantages and disadvantages. Evaluating profit and losses. Plus and minus symbols on balance on a scale seesaw.

A Must Have Book for Customer Service Inspiration

I love books! They spill out of my bookshelves and sit on my nightstands and even on my favorite chair. My favorite books though, are the ones that can be…

A spiral of stacks of books in the form of DNA and an open textbook at the top. Concept of knowledge and human development.

The 6 C’s of Successful Selling

Successful selling can be broken down into 6 key areas or character traits which in this article we will refer to as the 6 Cs. If you are new to…

Shopping cart and house on a blue background. Buying and selling real estate. Copy space for text

Boost Your Sales and Life by Setting Goals

Goal setting does not have to be a long complicated process. As opposed to a complex list of daily, weekly, monthly, and annual goals in all the major areas of…

Target icon on round wood block surrounded with small wooden human figures made a crown shadow shape on blue background. Business goal and success, leadership, teamwork power and confidence concepts.

4 Keys to Selling More by Delivering Great Customer Service

One of the best ways to ensure you make more sales is to make sure you’re taking excellent care of your customers and one of the best ways to do…

Customer relationship management concept. wooden block with target icon linked with human icons for customer focus group. Data exchanges development and customer service.

The Adversity of a Desperate Market

Many good agencies that have worked hard, done things well, and are not grasping at straws, are still at a competitive disadvantage. The categories in which this is occurring are…

What is the Difference between Intrinsic Value and Market Value of Insurance Agencies

Whether you should or should not emphasize market value over intrinsic value depends on your position and the market cycle. As a seller in good times, the market value will…

House model and bar graph with growing value and calculator put on the account book in the public park, saving money and loan for construction real estate concept.

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