Executive Summary The current disparity of carrier handling of passwords within the real-time environment is reducing the benefits of real-time workflows and is discouraging some agency employees from using Real…
by Jeff Yates, ACT Executive Director American citizens are becoming increasingly concerned with the privacy of their health and other personal information. Clients want to know that their agents and…
by Jeff Yates, ACT Executive Director Laptops, Windows based portables, and smart phones allow agents and brokers to stay in touch with their customers and offices and to have access…
by Jim Rogers, The Hartford Email is now entrenched within business workflows and is how a significant amount of business is transacted between agents and carriers. The words shared between…
by Jeff Yates, ACT Executive Director High profile cases of identity theft have been all over the general press in recent weeks. We have seen from these cases just how…
Since many homeowners policies do not cover animal liability (or in the case of ISO, canine liability), it begs the question of how personal umbrella and excess liability policies respond…
Some of your customers probably own jet skis. Even more will rent or use one if they live or vacation near the coast, lakes or waterways. When they rent or…
A woman who was in a wheelchair was attempting to get into her vehicle. As she turned in her wheelchair, she accidentally hit our insured’s vehicle (with her wheelchair) causing damage to…
Our faculty handles plenty of simple questions. However, frequently we get questions that, on the surface, seem simple, but on further inspection prove to be quite problematic, even controversial. Here’s…
A child who was a passenger on an ATV was injured and the insurer denied the claim under a premises liability policy, citing an exclusion for the ownership, maintenance or…
